TERMS & CONDITIONS

DELIVERY, SET UP AND BREAKDOWN

All the costs in our brochure are quoted per light. Labour charges for delivery and set-up are subject to venue rigging points and the venue location.

 Some chandeliers are transported without crystal and need to be dressed on-site. In this instance, additional time should be allowed for on-site dressing and set-up.

 We reserve the right to charge an additional $85 an hour per staff member for any changes that are to be made through no fault of our own once the installation is completed.

 RIGGING THE CHANDELIER ONTO THE CEILING

We charge standard installation of $ 480 for up to 6 chandeliers excl GST. We charge a minimum delivery fee of $210 (actual delivery charges depend on the venue distance).

 Together with the chandeliers, we supply either sealed link chains and OHS-rated shackles or steel wire and gripples for suspension.

 Please be aware our lighting hire prices do not include the cost of rigging the chandelier to the ceiling rigging point, running the electrics, ruching or dimmer supply. These costs will be included in our quotes, where applicable.

 We always require a licensed rigger for our hire work and we provide this service.

 Due to the fragile nature and high costs of the crystal chandeliers, when using alternative riggers rather than our trained chandelier rigging team, we require that one of our members be on-site during installation and breakdown, advising and assisting the rigging crew.

 Any breakage or damage that is incurred when chandeliers, candelabras or any of our other products are moved or tampered with or without our team present, will be charged at cost.

 CANCELLATION POLICY

 Sorry, deposit payments are non-refundable.
All other payments are fully refundable until the period beginning 4 weeks prior to the date of the event.